Contact Information
- Trunkline:
- (02) 1622-6800
Membership
| Type of Inquiry | Contact Numbers | |
|---|---|---|
| Opening and Closing of Account | membersservices@mesala.com.ph |
Local 6028 or 02- 84255938 0918-9104761 0917-8149528 (viber ready) |
| Updating of Membership Records | ||
| Requests for Change in Savings Deductions | ||
| Death Benefit and/or Abuloy Claims |
Loans
| Type of Inquiry | Contact Numbers | |
|---|---|---|
| Loan Evaluation | sales@mesala.com.ph |
Local 6079 or 02-84255936 0999-2286195 0917-8427698 (viber ready) |
| Loan Status Verification | ||
| Loan Inquiries | ||
| Request for Loan Computation | ||
| Request for Loan Disclosure Statement | disclosure@mesala.com.ph |
Deposits
| Type of Inquiry | Contact Numbers | |
|---|---|---|
| Balance Inquiry on Deposits and Capital | deposit@mesala.com.ph |
Local 8604 or 02-84255932 0998-9876238 (viber ready) |
| Deposits and Fund Transfer | ||
| Request for Statement of Account | ||
| Request for Certification of Deposits and Capital | treasury@mesala.com.ph | |
| Request for change in Automatic and Lump sum Transfers | ||
| Withdrawal for crediting to ATM | withdrawal@mesala.com.ph |
Billing and Collection
| Type of Inquiry | Contact Numbers | |
|---|---|---|
| Balance Inquiry on Outstanding Loans | billing@mesala.com.ph |
Local 6076 or 02-84255926 0998-5397728 (viber ready) |
| Request for Billing Statement | ||
| Loan Payments | ||
| Issuance and Replenishment of Post-Dated Checks | ||
| Payroll Deductions | ||
| Co-maker(s) Information | ||
| Clearance |
Collateral Management and Admin Services
| Type of Inquiry | Contact Numbers | |
|---|---|---|
| Coverage, renewal or claim of exsiting MRI /Fire / Comprehensive Insurance | collateralmgt@mesala.com.ph | 02-84256736 |
| Cancellation of Mortgage | admin@mesala.com.ph | 02-84255942 |
| Release of Chattel Mortgage, Title, OR/CR |
Marketing
| Type of Inquiry | Contact Numbers | |
|---|---|---|
| Schedule for Business Orientation / Roadshow | marketing@mesala.com.ph | Local 8834 |
| On-going Promotions | ||
| Events and Partnerships |
Consumer Protection
| Type of Inquiry | Contact Numbers | |
|---|---|---|
| Member Assistance | meralco_sla@mesala.com.ph | 1622-6800 |
| Feedback and Complaints | memberprotect@mesala.com.ph | local 6075 or 02-84255942 |
HR and Corporate Services
| Type of Inquiry | Contact Numbers | |
|---|---|---|
| Career Opportunities | hra@mesala.com.ph | local 6130 or 02-84256726 |
- Trunkline:
- (02) 1622-6800
- Address:
- Operations Bldg., Meralco Center, Ortigas Ave., Brgy. Ugong, Pasig City 1605
Inquiry Form
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